Please review these Terms carefully.
These Terms, including our, Privacy Policy, Terms of Service and all exhibits and attachments hereto and incorporated herein by reference (collectively the “Agreement”) govern your participation in the Mindtrip Creator program (the “Program”).These Terms control in the event there are any conflicts or inconsistencies among this Agreement and the Privacy Notice and the Terms of Service. By submitting a Registration, Creator consents to Mindtrip collecting and processing his/her personal data in accordance with the Privacy Notice. As used in this Agreement, “we”, “us”, or “Mindtrip” refers to Mindtrip, Inc. (and its parent, affiliate, subsidiary, and related entities), and “Creator”, “Creator Partner”, or “you” means the approved applicant and/or rights holder of the Creator Content (as defined below). In addition to complying with the terms of this Agreement, remember you must also comply with all social media policies posted on the social media platforms (e.g. TikTok, Instagram, YouTube, and Facebook).
Mindtrip and the Creator may be referred to individually as a “Party”, or collectively as “Parties”.
(A) Mindtrip operates the Mindtrip Travel Platform and the Mindtrip Creator Program; (B) the Creator owns, controls, hosts, and/or operates the Creator Website(s); and (C) the Creator intends to participate in the Mindtrip Creator Program as a Creator Partner.
IT IS HEREBY AGREED as follows:
DEFINITIONS
ENROLLMENT IN THE PROGRAM
Eligible applicants may submit a completed application to commence the enrollment process into the Program via a Creator landing page (the “Registration”). Submission of your Registration to the Program constitutes acceptance to the terms set forth in this Agreement. We will evaluate your Registration and notify you by email if you are rejected. We may reject any Registration in our sole discretion. If, in our sole discretion, we determine for any reason that the Creator Website is unsuitable for the Program (including without limitation if it contains any Objectionable Content), your Registration will be rejected. If your Registration is not accepted, you may re-apply to the Program at any time if you have sufficiently modified your Creator Website, to be determined in Mindtrip’s sole discretion, to comply with this Agreement; however, you may not link to our Platform if you are not approved to our Program. If you are rejected, you will not be eligible to earn any Commissions.
Once your Registration is submitted, unless rejected, you will (i) be provided with a Creator Account Portal for you to create links and to view reporting; (ii) become a member of the Program; and (iii) be considered the “Creator” hereunder. As such, you grant Mindtrip permission to distribute any email communication directly to you or through the Creator Account Portal that Mindtrip determines is necessary in order for you to continue as a Creator, regardless of your choice to opt-out from certain communications.
Mindtrip approval of any Creator Website is not final. Mindtrip reserves the right (but not the obligation) to review your Creator Website(s) from time to time, and if, at any time, in our sole discretion, we determine for any reason that any Creator Website is unsuitable for the Program (including without limitation if it contains any Objectionable Content), Mindtrip reserves the right to demand you immediately remove any Links to our Platform from one or more specific Creator Website(s) and/or to suspend or terminate your account and participation in the Program.
CREATOR PARTNERSHIP
Non-exclusive Creator partnership
Subject to the terms of this Agreement and approval by Mindtrip of your Creator’s Registration, Mindtrip hereby appoints the Creator as a non-exclusive Creator partner. Mindtrip shall permit the Creator to promote the Services on the Creator Website(s) as appropriate, and without any charge to Mindtrip. Subject to the performance of the Creator’s obligations to Mindtrip’s satisfaction, Mindtrip will pay the Creator in the manner set out in Section 4.
Customer service issues
Mindtrip shall provide commercially reasonable and appropriate customer services to, and for the benefit of, Customers.
The Creator shall promptly refer and/or forward all customer service-related issues and questions in respect of the Services, the consummation of bookings and all other relevant issues, complaints, and questions directly to Mindtrip ([email protected]), and shall not further engage any Customer in this regard.
Platform Content, Links and/or Permitted Promotional Content
Mindtrip hereby grants the Creator a limited term, revocable, non-sublicensable, non-transferable, non-assignable right to access and/or provide Links to the Platform Content, and/or Permitted Promotional Content through the Links and use the Mindtrip Intellectual Property Rights solely to the extent necessary to perform your obligations in accordance with the terms of this Agreement and solely in connection with the Permitted Promotional Content, only as provided to you by us, through the Program, or by other means selected by us, and solely for the purpose of identifying the Creator Website as a Program participant and to assist in generating the sale of Mindtrip Services as deemed appropriate by Mindtrip (collectively the “Licensed Materials”).
The Creator shall, as soon as practically possible and at its own cost, integrate and/or display such Licensed Materials on the Creator Website(s) to maximize traffic to the Platform and will immediately substitute such original Licensed Materials when outdated with any new or updated Licensed Materials provided by or on behalf of Mindtrip from time to time as directed by us.
The Creator shall only use such Licensed Materials on the Creator Websites, in a lawful manner, for the purposes of promoting the Mindtrip Travel Platform in accordance with this Agreement and in compliance with all applicable laws.
The Creator shall not exploit or use the Licensed Materials for any purpose or in any manner and/or on or through Third Party Platforms except as expressly provided for in this Agreement.
The Creator shall not, without Mindtrip’s prior written consent in whole or in part, make visual modifications to the Permitted Promotional Content, or use any content other than the Permitted Promotional Content to fulfill its obligations under this Agreement.
The Creator shall not corrupt, modify, disable, sell, redistribute, sub-license, or transfer the Licensed Materials.
Creator is not granted or provided any ownership or other intellectual property rights in the Licensed Materials other than the limited license rights contained herein. We reserve all our rights in the Licensed Materials and of our other proprietary rights. You may not sublicense, assign or transfer any such licenses, and any attempt at such sublicense, assignment or transfer is void. Further, you understand and agree that you have no ownership rights in (a) materials you submit to us, including, without limitation, feedback provided about the Program; (b), to any account you may have with us; or (c) other access to the Platform or features therein. To the extent that you provide us or submit to us any feedback, materials, data, ideas, or content, you hereby assign, transfer, and grant to us any and all right, title, and interest you may have in such materials. We may terminate or revoke your license to use the Licensed Materials for any reason at any time in our sole and absolute discretion.
Use of the Creator ID
We will provide unique Magic Links for your Creator Content. You must use these Magic Links as provided, without alteration, when creating your Magic Links in any Permitted Promotional Content, or you will not receive credit for your promotions.
The Creator acknowledges that:
(i) the removal or modification of the Magic Links we provide will prevent Mindtrip from accurately attributing Customers referred from any Creator Website(s); and (ii) Mindtrip will not pay Commission for Materialized Registrations (MR) from Customers referred via Creator Content with missing or incorrect Magic Links.
COMMISSION
The Commission shall comprise:
The Creator will be paid in US dollars, or in such other currency otherwise agreed in writing between Mindtrip and the Creator. The Creator may elect to be paid via any one of the following payment methods, which may be modified from time to time without notice upon our discretion, provided always that a minimum commission payout (the “Minimum Commission Payout”) has been met:
Payment Method | Minimum Commission Payout |
---|---|
Venmo or PayPal | US $50 or equivalent amount in another currency (maximum earned is $10,000 per month) |
If the Creator does not achieve the Minimum Commission Payout:
If, after the payment of any Commission, Mindtrip is notified of any Adjustment Event(s) affecting the MR Revenue on which any such Commission payment (the “Original Payment”) was based on, Mindtrip shall recalculate the amount of the Commission payment by taking such Adjustment Event(s) into account (the “Recalculated Payment”), and the difference between the Recalculated Payment and the Original Payment (the “Difference”) will be reflected in the next Commission payment(s) to the Creator.
The Creator hereby authorizes Mindtrip to deduct any such relevant amounts from the next Commission payment.
If the Difference results in a negative balance in the next Commission amount (“Negative Balance”), the Negative Balance will be carried forward to future Commissions until Mindtrip has received the Difference from the Creator.
COVENANTS AND UNDERTAKINGS
Performance of the Creator Website(s)
(a) The Creator shall duly and diligently maintain and adjust the contents of the Creator Website(s) and shall keep the Creator Website(s) up-to-date and accurate; and (b) the Creator shall promptly correct any errors or omissions on the Creator Website(s), including those notified by Mindtrip.
Influence on Mindtrip’s Relationship with Operators
The Creator shall not (a) take, or omit to take, any action which may affect Mindtrip’s relationship with the Operators; (b) cause or permit to be done anything which may cause Mindtrip to be excluded from the process of booking with any Operator; (c) disparage, or otherwise comment in a negative or detrimental manner about Mindtrip, Mindtrip’s IP, or business; and (d) persuade, induce, or attempt to induce any Operator to terminate its contract with, or otherwise reduce its dealings and business with, Mindtrip.
Use of the Content and Platform
The Creator shall not (a) scrape, use spiders or bots or AI, or otherwise programmatically evaluate and/or extract information from, any part of the Platform; (b) make any static copy of the Content or any part of the Platform, including but not limited to customer reviews, lists of services, pricing, lists of participating vendors, etc.; (c) make any bookings for the Services on the Platform or Creator Website(s), whether owned by the Creator or another Creator partner, for the purpose of reselling such booking or reservation to or for the benefit of a third party; (d) study, benchmark, access or use the Program or Platform in any way competitively with Mindtrip (including without limitation to, directly or indirectly, itself or through any third party, create or improve any competing Services); nor (e) use, exploit or otherwise employ, directly or indirectly, any Third Party Platforms, to seek to avoid or circumvent its covenants, obligations or restrictions under this Agreement or those restrictions or covenants of which the Creator could reasonably expect that any such actions fall under the scope of this Agreement.
Creator may NOT and will ensure that the Creator Group may not:
Goodwill and Brand Protection
Web Traffic
Intellectual Property Rights
Spamming Regulations
The Creator (a) shall not directly or indirectly apply, use or engage in any technique or method set out in any Spamming Regulations and (b) covenants, undertakes, and warrants to promptly adhere to, observe, and comply with all applicable Spamming Regulations and all reasonable requests made by Mindtrip in this respect, for the purpose of avoiding breaches of any such Spamming Regulations by Mindtrip or the Creator.
Transparency and Compliance with FTC’s Endorsement Guidelines
You shall and shall ensure that the Creator Group shall, comply with all applicable laws, rules and best practices, which may currently include the following (though you acknowledge we are not providing you legal advice and you are responsible for determining how to comply with laws and rules, and for actually complying with them):
In connection with your participation in the Program, you and the Creator Content are required to comply with the Federal Trade Commission’s Guidelines on Endorsements and Testimonials. The Federal Trade Commission (“FTC”) defines an endorsement as “any advertising message (including verbal statements, demonstrations, or depictions of the name, signature, likeness or other identifying characteristics of an individual or the name or seal of an organization) that consumers are likely to believe reflects the opinions, beliefs, findings, or experiences of a party other than the sponsoring advertiser” (an “Endorsement”). To the extent that your display of a Link is reasonably construed as, accompanied by, or associated with, an Endorsement, you shall:
In relation to Endorsements from or purporting to be from you or other individuals:
You understand that Mindtrip reserves the right to take immediate steps to ensure that reviews related to its Services are not deceptive or misleading. Such steps may include requesting that you take down deceptive Endorsements, suspending or terminating this Agreement, or expelling you from the Program. For additional guidance, please review the FTC’s Disclosures 101 for Social Media Influencers (ftc.gov).
Compliance, Injunctive Relief and Further Remedies
REPRESENTATIONS AND WARRANTIES
You represent, warrant and covenant that:
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, MINDTRIP MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SUBJECT MATTER OF THIS AGREEMENT AND ANY SERVICES SOLD THROUGH THE PROGRAM (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS, MERCHANTABILITY, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING OUT OF A COURSE OF PERFORMANCE, DEALING, OR TRADE USAGE). IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.
MINDTRIP PROVIDES THE PLATFORM AND THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND DOES NOT GUARANTEE UPTIME.
INDEMNIFICATION, LIABILITY AND DISCLAIMERS
TERM, TERMINATION AND SUSPENSION
CONFIDENTIALITY AND DATA PROTECTION
MISCELLANEOUS
Notices
No Partnership
Nothing in this Agreement shall be construed to constitute a partnership or employment between the parties.
Entire Agreement
Variations
This Agreement may only be amended by the parties by mutual agreement in writing.
Assignment
Creator shall not assign, transfer, or encumber any of its rights and/or the obligations under this Agreement without the prior written consent of Mindtrip, and any transfer or assignment in violation of this Section will be deemed null and void; provided however, Mindtrip has the right to assign or transfer this Agreement.
Severability
If any provision of this Agreement is found to be unenforceable, the remaining provisions of this Agreement shall continue in full force and effect.
Force Majeure
Independent Evaluation
Dispute Resolution by Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.
Agreement to Arbitrate. This Dispute Resolution by Binding Arbitration section is referred to in this Agreement as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and Mindtrip, whether arising out of or relating to this Agreement (including any alleged breach thereof), the Service, any advertising, or any aspect of the relationship or transactions between us, will be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Agreement, you and Mindtrip are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
Prohibition of Class and Representative Actions and Non-Individualized Relief.
YOU AND MINDTRIP AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND MINDTRIP AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.
Pre-Arbitration Dispute Resolution. Mindtrip is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at [email protected]. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Mindtrip should be sent to [email protected] (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Mindtrip and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Mindtrip may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Mindtrip or you will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Mindtrip is entitled.
Arbitration Procedures. Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, https://www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration page, https://www.adr.org/consumer. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of this Agreement as a court would. All issues are for the arbitrator to decide, including issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under this Agreement and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
Unless Mindtrip and you agree otherwise, any arbitration hearings will take place in the exclusive and personal jurisdiction of Santa Clara County, in the state of California. Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
Costs of Arbitration. Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to either Mindtrip or you under the AAA Rules, Mindtrip and you shall split them equally.
Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
Severability. If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement will be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement will be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of this Agreement will continue to apply.
Future Changes to Arbitration Agreement. Notwithstanding any provision in this Agreement to the contrary, Mindtrip agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject any such change by sending Mindtrip written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement).
Relationship of Parties
Mindtrip and Creator are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your Creator Website or otherwise, that reasonably would contradict anything in this section.
Waiver
The failure of Mindtrip to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.
Limitations
Creator agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Admissible Documents
A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Customer and User Disputes
Creator agrees that, as between Mindtrip and Creator, Creator is solely responsible for its interactions with any user (including users with whom you share access to your travel plans, itineraries and booking information) and customers in connection with the Service, and Mindtrip will have no liability or responsibility
Publicity
You shall not create, publish, distribute, make or permit any public announcement of this Agreement or the relationship contemplated hereunder, (including, but not limited to, any press release, client list, screen shot, advertisement or any promotional material) without first submitting such material to us and receiving our written approval, which we may withhold in our sole discretion.
GOVERNING LAW & JURISDICTION
This Agreement will be governed by the laws of the State of California without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and Mindtrip submit to the personal and exclusive jurisdiction of the state and federal courts located within Santa Clara County, California.
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